General help

Support contact

Email contact@getlistro.com for account access, upload issues, app-review follow-up, or delivery questions.

Email support

Include this

What helps us respond faster

Share the email on your account, the property address involved, the device type, and a short description of what happened.

Scope

Current support coverage

The team can help with sign-in, upload flow issues, media delivery questions, and launch-review contact needs for the public app.

Review links

Privacy and terms are live too.

If you landed here for launch verification, the related policy pages are available from the links below.